Hoarding Clearance

Sensitive support,
handled with care

We understand that hoarding clearance is never just about clearing a space. We work at your pace, with full respect for the people involved — always discreet, compassionate and professional.

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A note before we begin: We know reaching out about hoarding clearance takes courage. Whether you're a family member seeking help for a loved one, a landlord managing a sensitive situation, or someone ready to make a change for themselves — you are in the right place. There is no judgement here. Everything is handled in complete confidence.

Kraphie team working carefully on a clearance project
Who we work with

Clearing a path forward, one step at a time

Hoarding is complex. It affects people from all walks of life and almost always has deep emotional, psychological and practical dimensions. Our team approaches every job with patience, empathy and real professionalism.

We work with individuals, family members, housing associations, local authority housing teams, social workers, letting agents and landlords across London and Essex — always tailoring our approach to the people involved, not just the property.

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No fixed pricing displayed. Every hoarding clearance job is different. Pricing depends on property size, condition, access, frequency and specific requirements. Request a tailored quote or WhatsApp us directly to discuss your needs.

What we do

A full, managed clearance service

Every clearance project is different. Here's what we typically provide — always adapted to your specific situation.

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Property Clearance

Careful, systematic removal of accumulated items — sorted between what can be donated, recycled, stored or disposed of, where possible.

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Deep Cleaning After Clearance

Once the space is cleared, we carry out a thorough deep clean to restore the property to a habitable and safe condition.

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Waste Removal & Disposal

All waste removed from the property and disposed of responsibly — including bulky items, hazardous materials where appropriate, and general waste.

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Item Sorting & Salvage

We work carefully to identify items of sentimental or monetary value and set them aside, rather than disposing of everything indiscriminately.

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Sanitisation & Odour Treatment

Professional sanitisation of all surfaces and specialist odour treatment where required — restoring the property to a clean, safe environment.

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Progress Reports

We provide regular updates and photos throughout the project — especially important for families or housing teams managing the situation remotely.

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Working Alongside Support Services

We are experienced in coordinating with social workers, mental health teams, housing officers and other support professionals where needed.

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End-State Handover

The property is left clean, safe and properly documented — ready for reoccupation, re-letting or sale as required.

How it works

We go at your pace — always

1

Confidential conversation

Call, email or WhatsApp us. We'll listen, understand the situation and answer any questions — no pressure at all.

2

Free site visit

We visit at a convenient time to assess the property and meet the people involved. We provide a written quote shortly after.

3

Planned, phased clearance

We work to a plan that respects everyone's needs — pausing, adjusting and checking in throughout the process.

4

Clean, safe, done

The property is fully cleared, cleaned and handed back. We're available for follow-up if needed.

Why families and professionals trust us

Compassionate, experienced, discreet

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Non-judgemental approach

We never shame, rush or pressurise. We've seen every kind of situation and approach each one with fresh eyes and genuine care.

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Complete discretion

Unmarked vehicles available on request. We work quietly and professionally — your neighbours don't need to know our business.

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Structured approach

We follow a clear, safe process developed through real experience on difficult clearance projects.

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Experienced with professionals

We regularly work alongside housing teams, social services, mental health workers and letting agents.

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Fully insured

Full public liability insurance and properly equipped team — safe working in challenging environments.

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London & Essex wide

We cover all of Greater London and Essex — and can organise emergency same-week clearances where needed.

FAQs

Common questions about hoarding clearance

This depends entirely on the situation. Where possible, we prefer the person to be involved — even in a small way — as this tends to lead to better long-term outcomes. However, we also work on properties where the occupant is not present, particularly for landlords or housing teams managing the situation.

This varies enormously depending on the size of the property, the volume of items and the pace that's right for the individuals involved. A smaller flat might be completed in one or two days; a larger house with decades of accumulation could take a week or more. We'll always give you a realistic estimate after the site visit.

Every project is unique, so we always quote after a free site visit. Costs depend on property size, volume of items, access, and what needs to happen to the waste. We provide a full written quote with no hidden costs before any work begins.

Yes — we regularly work as part of a wider support team involving housing officers, social workers, occupational therapists and mental health professionals. We can join multi-agency meetings, provide progress reports and work to timelines set by others in the team.

Where possible, we sort items for donation, recycling or safe storage before disposal. Sentimental or valuable items are always set aside and offered back to the occupant or family before being considered for removal. We provide a disposal manifest where required.

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Ready to take the first step?

You don't have to have everything figured out before you contact us. A quiet conversation is often where it starts. We're here — and there's no judgement, no pressure and no rush.

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All enquiries are treated in complete confidence. We will never share your details.

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